At Primo Water, there is no higher priority than the safety and wellbeing of our customers and associates. Read about our COVID-19 response here.

Contact Us

Customer Service:
U.S.- 1-866-429-7566
Canada – 877-830-0653
Monday – Thursday, 9AM – 7PM EST Friday, 9AM – 5PM EST

Form below should not be used for Product troubleshooting. Use phone numbers above for product assistance.

Inquiries are responded to during business weekdays only.

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